RETURNS

WHAT IS THE RETURN POLICY?

IT'S THE MOST IMPORTANT TO ENSURE YOU ARE ENJOYING OUR FRESHLY PRODUCED PIECES MADE WITH LOVE, IF YOU AREN’T ENTIRELY HAPPY WITH YOUR ORDER, PLEASE GET IN TOUCH WITH US. WE ACCEPT RETURNS WITHIN 14 DAYS OF PURCHASE FOR A REFUND OR EXCHANGE. WE WILL ACCEPT A RETURN ON BAKERY SEASON CLOTHING ITEMS THAT ARE IN NEW CONDITION, UNWORN, AND FREE OF DAMAGES. THE ORIGINAL LABELS NEED TO BE INCLUDED.

 

CUSTOMERS ARE RESPONSIBLE FOR THE RETURN COSTS. 

THE ITEMS RETURN AT THE EXPENSE AND RISK OF THE CUSTOMER. NO REFUNDS OR EXCHANGES WILL BE MADE FOR ITEMS RETURNED WITHOUT PRIOR COMMUNICATION AND AGREEMENT. THE COSTS FOR THE RETURN SHIPMENT MUST BE CARRIED BY THE CUSTOMER.

 

FOR ORDERS THAT ARE RETURNED TO US FROM OUTSIDE THE EU KINDLY NOTE:

ANY DUTIES / COSTS RELATED TO THE RETURN HAVE TO BE BORNE BY YOU AND WILL BE DEDUCTED FROM THE REFUND. PLEASE INFORM YOURSELF ABOUT HOW TO DECLARE THE GOODS IN ORDER TO AVOID ANY EXTRA COSTS BEFORE SHIPPING YOUR RETURN.

 

HOW DO I RETURN AN ITEM?

CONTACT US AT CONTACT@BAKERYSEASONCLO.COM. YOUR ITEM WILL BE REFUNDED ONLY UNDER THE FOLLOWING CONDITIONS: ITEMS NEED TO BE IN PERFECT CONDITION, UNWORN AND IN ITS ORIGINAL PACKAGING TO ENSURE IT IS RESALEABLE. 

RETURNS MUST BE SENT TO BAKERY SEASON CLOTHING KLG IN SWITZERLAND. THE COST OF THE SHIPPING IS CARRIED BY THE CUSTOMER.

PLEASE CONTACT US FIRST BEFORE RETURNING YOUR BAKERY SEASON CLOTHING PRODUCT. NO REFUND WILL BE MADE WITHOUT PRIOR CONTACT.

 

WHAT CAN I DO IF I DON’T RECEIVE THE REFUND?

PLEASE MAKE SURE YOU CHECK YOUR BANK ACCOUNT FOR THE REFUND BEFORE GETTING IN TOUCH WITH BAKERY SEASON CLOTHING.

IF YOUR REFUND HAS NOT REACHED YOUR ACCOUNT, PLEASE CONTACT US AT CONTACT@BAKERYSEASONCLO.COM